Medibank is giving millions of Australians a welcome cash boost this September, with payments reaching up to $375 depending on the policy type. As part of its ongoing COVID-19 give-back program, the insurer is returning $228 million to customers in 2025, marking the largest cash back initiative from any Australian health fund.
How Much Cash Back Can You Get?
The amount customers receive depends on their type of cover:
- Extras-only policies: Average payment of $55
- Hospital and extras policies: Average payment of $190
- Maximum cash back: $375
All eligible payments will be automatically deposited into customers’ bank accounts throughout September.
Why Medibank Is Giving Back
Medibank’s give-back program started in 2020 when the pandemic impacted many Australians’ ability to claim on health insurance. Over the past five years, the insurer has returned $1.71 billion to customers through:
- Cash back payments
- Delaying premium increases
- Extras rollovers
- Hardship support programs
- Live Better reward points
Milosh Milisavljevic, Medibank’s Chief Customer Officer, said, “We hope this cash back is a nice boost for our customers, especially when we know many people are still doing it tough.” This 2025 payment will be the insurer’s final give-back installment.
How to Receive the Cash Back
Customers do not need to apply for this payment. The process is automatic, but to be eligible, you must have:
- Held an active hospital and/or extras policy as of June 30, 2025
- Maintained the policy with Medibank at the time of payment processing
Payments will appear directly in your nominated bank account by the end of September 2025.
Quick Tips
- Check your bank account details with Medibank to ensure smooth payment.
- Review your policy type to estimate your cash back.
- Keep an eye on your account through September for the deposit.
FAQs
Q1: How much cash back will I get from Medibank?
It depends on your policy. Extras-only policies get around $55, hospital and extras policies average $190, and the maximum payment is $375.
Q2: Do I need to apply for the cash back?
No, payments are automatic for eligible customers.
Q3: Who is eligible for the Medibank cash back?
Customers who held an active hospital and/or extras policy on June 30, 2025.
Q4: When will the cash back be paid?
Payments will be deposited into bank accounts throughout September 2025.
Q5: Is this the last give-back from Medibank?
Yes, this will be the final installment in the COVID-19 give-back program.
Conclusion
Medibank’s cash back offers a financial boost for millions of Australians just in time for the end of the year. If you’re an eligible member, there’s nothing to do but check your bank account this September and enjoy the payment. With policyholders already benefiting from one of the largest give-back programs in Australia, this final installment is a timely reward for loyalty and resilience.